---
title: 'Whatever/Whenever Innovation'
description: "<p><font size=\"3\"><b><span style=\"text-decoration: underline;\"><br /></span></b></font></p>"
---

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# Decoding Tomorrow: Futurism and Foresights Today

Foresights and ideas that expand minds and inspire a change of heart.

# 'Whatever/Whenever Innovation'

Posted by [anders@thinque.com.au](https://www.anderssorman-nilsson.com/blog/author/andersthinquecomau) on April 25, 2011

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In my last blog on **[customer service innovation](http://www.thinque.com.au/blog/customer-service-innovation-w-hotel-hong-kong.php)** in Hong Kong at the W Hotel we spoke about the thought leadership and innovation inherent in their approach to customer service, personified by the thought leader **Billie Man** and his recommendations and artistry. In this Espresso Shot of Ideas, Anders Sorman-Nilsson discusses the concept of '**whatever/whenever innovation**' and how it applies in an age of instant gratification expectations.

 Topics: [Employer Brand](https://www.anderssorman-nilsson.com/blog/topic/employer-brand), [Anders Sorman-Nilsson](https://www.anderssorman-nilsson.com/blog/topic/anders-sorman-nilsson)

### Written by [anders@thinque.com.au](https://www.anderssorman-nilsson.com/blog/author/andersthinquecomau)

**

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### INDUSTRY

- [Anders Sorman-Nilsson](https://www.anderssorman-nilsson.com/blog/whateverwhenever-innovation.php#)
- [Futurist Speaker Sydney](https://www.anderssorman-nilsson.com/blog/whateverwhenever-innovation.php#)
- [Thinque](https://www.anderssorman-nilsson.com/blog/whateverwhenever-innovation.php#)
- [Disruptive Trends](https://www.anderssorman-nilsson.com/blog/whateverwhenever-innovation.php#)
- [Thought Leaders](https://www.anderssorman-nilsson.com/blog/whateverwhenever-innovation.php#)

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### ANDERS SÖRMAN-NILSSON

#### FUTURIST. SPEAKER. AUTHOR.

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