Foresights and ideas that expand minds and inspire a change of heart.
Matt Janssen, Thought Leader - Future of Banking Industry
22 Jan 2015
Today at the Thinque Blog, we have the pleasure of chatting with Matt Janssen one of our blog readers and past clients. Matt is Head of Home Lending at BankSA, Westpac Group and is a highly regarded thought leader in his chosen career of Banking. Passionate and creative, Matt is busy driving change in the way we bank today and we are excited that Matt is sharing his business acumen with our readers today.
Matt Janssen, Head of Home lending at BankSA, Westpac Group.
3 Questions with Matt Janssen :
What are you excited about for your business in 2015?
In 2014 we launched the new BankSA brand identity and a modernisation program that included the opening of new branches, launching innovative technology that enhanced our customers experience and we worked with the Ritz Carlton Group to articulate our service promise.
What we’re most excited about in 2015 is bringing the brand to life and helping more customers achieve their dreams of home ownership.
Most useful resource/resources you use for business, if any - on a weekly basis?
Best piece of advice you have been given and would like to share?
I recently heard Gail Kelly, CEO of the Westpac Group, share her four leadership insights;
1) How important it is for leaders to be clear on the vision of their organization and importantly the why – great leaders create meaning
2) Important to deal with change by being adaptable and quick in their decision making
3) Generosity of Spirit is critical, a great leader empowers people to be bold and fundamentally believing in the human spirit
4) In the environment of constant change, interconnectedness and immediacy, good leaders need to be resilient – everyday being the best leader you can be. What helps is fundamentally having a positive attitude
Thanks for sharing Matt, it's great to hear your insights. To connect with Matt send a tweet to @matt_janssen.